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Privacy Policy

Updated August 2, 2021

Please read carefully and comprehend this Privacy Policy before using our products or services.

[Preface] You are welcome to use the products and services of MioTech. MioTech place great importance on your privacy and undertakes to protect your personal information privacy. Before and during your usage of our products and services, we may collect and use your certain personal information. Through this Privacy Policy, we hope to let you know the processing rules and other related matters when we collect and use your personal information, so as to better protect your rights and interests.

This Privacy Policy covers users of our website www.miotech.com, other Internet sites and websites of MioTech (collectively referred to as "MioTech Websites"), AMI, Spreadi and other platforms and products of MioTech as well as our other services (together with MioTech Websites, "MioTech Products and Services").

In this Privacy Policy, "MioTech", "our company" and "we" refer to Yingtou Information Technology (Shanghai) Co., Ltd. and its affiliates, while "user" and "you" refer to each user and customer of MioTech Products and Services.

[Important Notice] We will update this Privacy Policy from time to time and publish it on MioTech Websites. This Privacy Policy is an integral part of all MioTech Products and Services agreements. When you visit MioTech Websites or use MioTech Products and Services, it means that you have agreed to all the content of this Privacy Policy; otherwise you should stop visiting MioTech Websites or using MioTech Products and Services. We undertake to protect your personal information in a secure and transparent manner. We will collect personal information for the purpose of providing and improving our products and services. Unless otherwise specified in this Privacy Policy, we will not use or share your personal information for any other purposes.

Table of Content

This Privacy Policy will help you understand the following:

I. How we collect and use your personal information

II. How we store, process, share, transfer and disclose your personal information

III. How we protect your personal information

IV. Your right

V. How your personal information is transferred globally

VI. Changes to Privacy Policy

VII. Contact us

We are well aware of the importance of your personal information to you and that providing effective protection for your personal information is important for the healthy and sustainable development of our business. We thank you for your trust in MioTech! We are committed to maintaining your trust in us and adhering to this Privacy Policy to protect your personal information.

We undertake that we will take corresponding security measures to protect your personal information.

I. How we collect and use your personal information

1. What personal information we will collect from you and how we collect them

(1) Information you provide

We will collect the information you share with us when you contact us, subscribe our newsletters, purchase MioTech Products and Services, create an account, send us an email or share your personal information with us through other methods.

Depending on your choice, such information may include your name, telephone number, email address, company name, company position, company address or payment information. At present, telephone number/email address must be provided. Telephone number/email address is for you to register and log in MioTech Websites and use MioTech Products and Services. You need to register through your telephone number/email address before you can continue to use our relevant services. User's telephone number/email address has various functions such as ensuring account security and receiving reminders. Apart from telephone number/email address, other information is not mandatorily required, but if such information is missing, you will not be able to access certain contents, functions or services of us.

(2) Information you post

Information posted by you in the public areas of MioTech Websites and MioTech Products and Services will be collected.

(3) Information formed in the process of providing you with services

We and third parties that provide content, advertising, or other functionality on MioTech Products and Services, may use cookies, pixel tags, local storage, and other technologies to automatically collect information through those products and services. We use technologies that are essentially small data files placed on your computer, tablet, mobile phone, or other devices that allow us to record certain pieces of information whenever you visit or interact with our sites, services, applications, and to recognize you across devices. Most browsers allow you to block and delete cookies. However, if you do that, our services may not work properly. We also use third party analytics such as Google Analytics to gather and analyze aggregated anonymous user information.

(4) Information from other sources

We may receive information about you from other sources, including through third party services and organizations to supplement information provided by you. This information allows us to verify information that you have provided to MioTech and to enhance our ability to provide you with information about our business, products, and services.

2. How we use your personal information

(1) We will use your personal information for providing or improving our products and services.

(2) You authorize us to continuously collect and use your personal information while using our products or services. When you deregister our services, we will stop collecting your personal information.

(3) To improve your product or service experience or prevent risks, we will summarize, analyze and process information relating to usage of our services, but such information will not include any of your identification information.

(4) We will also use the above information to maintain and improve our product and service functions, develop new functions.

(5) We will use your personal information for other purposes permitted by law.

II. How we store, process, share, transfer and disclose your personal information

1. Storage

(1) We will store your personal information in places in accordance with relevant laws and regulations.

(2) The maximum period we store the relevant data of individual user and user logs will be in line with the period required by laws and regulations and the period necessary to fulfill the purpose of this Privacy Policy.

2. Processing

(1) We may hire third-party companies and individuals to process your personal information and share your personal information due to the following reasons: (1) to facilitate our providing MioTech Products and Services; (2) to provide MioTech Products and Services on our behalf; (3) where certain specific modules or functions in our products and services are provided by external suppliers; or (4) to assist us in analyzing how MioTech Products and Services are used.

(2) The said third parties have the right to access your personal information because they perform the assigned tasks on behalf of us. However, they are bound by obligations not to disclose or use such information for any other purpose.

(3) We will only share your personal information for legal, proper, necessary, specific and clear purposes necessary to provide MioTech Products and Services, excluding any information that cannot identify specific individuals and cannot be recovered after processing.

(4) We will sign confidentiality agreements with companies, organizations and individuals with whom we share personal information and require them to process personal information according to our requirements and any other relevant confidentiality and security measures.

3. Transfer

Except for the following circumstances, we will not transfer your personal information to any company, organization or individual other than our affiliates:

(1) such transfer is clearly specified in this Privacy Policy;

(2) such transfer is to meet the requirements of laws and regulations or legal procedures or mandatory government requirements or court decisions; or

(3) if we or our affiliates are involved in merger, division, liquidation, acquisition or sale of assets or business or other transactions, your personal information may be transferred as part of such transactions. We will ensure the confidentiality of such information at the time of transfer, and try our best to ensure that the new company or organization holding your personal information continues to be bound by this Privacy Policy.

4. Disclosure

We will only disclose your personal information under the following circumstances:

(1) clearly specified in this Privacy Policy;

(2) after obtaining your express consent; or

(3) disclosure according to law: we may disclose your personal information when such disclosure is required by law, legal proceedings, litigation or mandatory requirements by competent government authorities.

5. Exceptions

Under the following circumstances, your authorization and consent will not be required for sharing, transferring or disclosing your personal information:

(1) when it is directly related to national security and national defense security;

(2) when it is directly related to public security, public health and major public interests;

(3) when it is directly related to criminal investigation, prosecution, trial and judgment execution;

(4) when it is for the purpose of safeguarding your or other’s life, property and other major legal rights and interests while it is difficult to obtain prior consent;

(5) the personal information was voluntarily disclosed by you; or

(6) personal information collected from legitimate sources, such as news reports, government announcement, etc.

III. How we protect your personal information

1. We will use security measures in line with industry standards to protect your personal information from unauthorized access, disclosure, usage, modification, damage or loss. We will take all reasonable and feasible measures to protect your personal information.

2. We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. However, please understand that due to the limitation of technology and potential malicious attack, there may be unexpected circumstances that we cannot reasonably foresee, prevent, avoid or control. The Internet is not an absolutely secure environment. Please use a complex password to assist us protecting your account security.

3. Our services may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

4. In case of a personal information security incident, we will timely inform you of the relevant information of the incident by email, letter, telephone, push notice, etc., or make an announcement in a reasonable and effective manner according to the requirements of laws and regulations. We will also report the handling of the personal information security incident according to relevant regulations.

5. How to process the personal information of minors. Our services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

IV. Your right

According to the relevant laws, regulations and standards of People's Republic of China and the common practices of other countries and regions, we endeavor that you may exercise the following rights in relation to your personal information:

1. Access and correction

Unless otherwise required by laws and regulations, you have the right to access your personal information. If you want to exercise your right of personal data access, please contact us by sending an email to info@miotech.com. When you find that there are errors in your personal information processed by us, you may require us to make corrections. You may contact us and submit the correction application by sending an email to info@miotech.com.

2. Change of authorization

You have the right to object to and opt out of certain uses and disclosures of your personal information. Where you have consented to MioTech’s processing of your personal information, you may withdraw that consent at any time and opt out of further processing by sending an email to info@miotech.com. Even if you opt out, we may still collect and use non-personal information regarding your activities on our websites and/or information from the advertisements on third-party websites for non-profit advertising purposes, such as to determine the effectiveness of the advertisements.

If you receive an unwanted email from us, you can use the unsubscribe link found at the bottom of the email to opt out of receiving future emails. We will process your request within a reasonable time after receipt. Note that you will continue to receive transaction-related emails regarding products or services you have requested. We may also send you certain non-promotional communications regarding MioTech and our services and you will not be able to opt out of those communications (e.g., communications regarding updates to our Terms or this Privacy Policy).

3. Deletion

You may request us to delete your personal information under the following circumstances:

(1) We terminate the operation of MioTech Websites or MioTech Products and Services.

(2) If you deregister your account with us, we will delete or anonymize your personal information.

(3) We will delete your personal information if any trade secret is concerned.

4. Opt-out

You may deregister your account registered with us at any time. You may contact our customer service personnel to deregister your MioTech account. Once you deregister your account, you will not be able to use our products and services, so please choose this option with caution. To protect your and others’ legal rights and interests, we will determine whether to accept your deregistration request based on your usage of our products. Unless otherwise provided by laws and regulations, we will stop offering you our products and services one you deregister your account with us, and we will delete your personal information per your request.

5. Exceptions

In accordance with relevant laws and regulations, we will not be able to respond to your correction, deletion or deregistration request under following circumstances:

(1) when we are bound by the obligations under the relevant laws and regulations;

(2) when it is directly related to national security and national defense security;

(3) when it is directly related to public security, public health and major public interests;

(4) when it is directly related to criminal investigation, prosecution, trial and judgment execution;

(5) if there is sufficient evidence indicating that you are abusing your rights;

(6) when it is for the purpose of safeguarding your or other’s life, property and other major legal rights and interests while it is difficult to obtain prior consent;

(7) if responding to such request will cause serious damage to your or other individuals or organizations’ legal rights and interests; or

(8) if any trade secret is concerned.

V. How your personal information is transferred globally

In principle, the personal information we collect and generate in the People's Republic of China will be stored in the People's Republic of China. As we provide products or services through resources and servers globally, after we obtain your authorization and consent, your personal information may be transferred to or accessed from foreign jurisdictions. Those jurisdictions may have different data protection laws or even have no such laws. Under such circumstances, we will endeavor that your personal information will be adequately and equally protected as in the People's Republic of China.

VI. Changes to Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.

VII. Contact us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at info@miotech.com.

Effective as of August 2, 2021