Client Operations (Manager, Sr. Manager, Director)
Type Full time
Salaries Competitive Salary
Education Bachelor's or above
Location Global
Qualifications
  • Understanding and experience in finance, financial data, and how companies interact with and use data to generate returns
  • Strong critical thinking and problem solving capabilities
  • Superb written and verbal communication skills
  • Highly organized and thoughtful
  • Unrelenting client service ethic and unimpeachable integrity
  • Experience managing complex and demanding clients
  • 3+ years of experience in sales or account management for a SaaS company or similar experience in financial markets
  • Fluent in English and Mandarin, Cantonese is a plus
Responsibilities
  • Learn the product and business to become an expert adviser and thought partner to current and prospective clients
  • Build and execute strategy for sales pipeline and achieving quarterly company goals
  • Manage complex sales cycles with target client profiles
  • Be the first point of contact between MioTech and our clients
  • Become an expert power-user of MioTech suite of software and machine learning platforms
  • Help evolve our current product suite
  • Spend time working directly with clients to help them solve difficult and complex problems
  • Provide on-boarding, training and support for new and existing clients