Client Operations (Manager, Sr. Manager, Director)
Qualifications
- Understanding and experience in finance, financial data, and how companies interact with and use data to generate returns
- Strong critical thinking and problem solving capabilities
- Superb written and verbal communication skills
- Highly organized and thoughtful
- Unrelenting client service ethic and unimpeachable integrity
- Experience managing complex and demanding clients
- 3+ years of experience in sales or account management for a SaaS company or similar experience in financial markets
- Fluent in English and Mandarin, Cantonese is a plus
Responsibilities
- Learn the product and business to become an expert adviser and thought partner to current and prospective clients
- Build and execute strategy for sales pipeline and achieving quarterly company goals
- Manage complex sales cycles with target client profiles
- Be the first point of contact between MioTech and our clients
- Become an expert power-user of MioTech suite of software and machine learning platforms
- Help evolve our current product suite
- Spend time working directly with clients to help them solve difficult and complex problems
- Provide on-boarding, training and support for new and existing clients